Terms + Conditions
Last Updated: 1st May, 2026
1. THE DEFINITIONS
1.1 “The Studio” refers to She Hits Different, its owner (Laura), and any affiliated coaching staff.
1.2 “The Fighter” or “The Client” refers to the individual (or parent/guardian of a minor) booking and participating in the sessions.
1.3 “The Graft” or “Services” refers to any boxing coaching, padwork, fitness conditioning, or mindset training provided by She Hits Different.
1.4 “Agreement” refers to these Terms & Conditions, together with our Health & Liability Waivers and booking policies.
2. HEALTH, SAFETY & MEDICAL CLEARANCE
2.1 Mandatory Clearance: No waiver, no gloves. All clients must complete a digital Health & Liability Waiver (PAR-Q) prior to their first session. If there are any changes to your medical status, you must inform the Studio immediately in writing.
2.2 Youth Safeguarding: For any minor participating in "Mini Power" or "Mini Hitters" sessions (ages 5-16), a parent or legal guardian must complete the Youth Clearance & Consent form. The Studio assumes duty of care during the session, but parents must remain contactable at all times.
2.3 Right of Refusal: The Studio reserves the right to refuse training or immediately terminate a session if the coach believes The Fighter is medically unfit, intoxicated, or training in an unsafe manner.
2.4 Liability Carve-Out: She Hits Different accepts no liability for injuries, health complications, or medical emergencies arising from undisclosed pre-existing conditions, or from The Fighter failing to follow the coach’s direct instructions.
3. BOOKINGS, DEPOSITS & CANCELLATIONS
3.1 The Commitment (Deposits): All one-off sessions require a non-refundable deposit to lock in your spot. The session is not confirmed until this deposit is received.
3.2 The 24-Hour Rule: Cancellations or requests to reschedule must be made a minimum of 24 hours prior to the session start time. Cancellations made within the 24-hour window will result in immediate forfeiture of the deposit or the deduction of one class pass credit.
3.3 The Clock Doesn't Wait (Lateness): Sessions run strictly for their scheduled duration. Late arrivals will result in a shorter workout. There are no time extensions, refunds, or reschedules granted for late arrivals.
3.4 No-Shows: Failure to attend a booked session without prior notice will result in the total forfeiture of any fees paid or credits used.
3.5 Owner Cancellations: In the unlikely event that the Studio must cancel a session due to illness or emergency, The Fighter will be notified immediately and provided with a full refund of their deposit or the return of their session credit, alongside priority rescheduling.
4. THE GRAFT PASSES (Class Packages)
4.1 Use It or Lose It: To enforce consistency, all Graft Passes carry strict expiration dates. 5-Session Passes expire 90 days from the date of purchase. 10-Session Passes expire 6 months from the date of purchase.
4.2 Non-Transferable: Passes are locked to The Fighter’s individual profile. They cannot be shared, transferred to friends or family, or split between multiple people.
4.3 No Refunds: All class pass sales are final. Unused sessions that pass their expiration date will be permanently forfeited.
5. BEHAVIOR & THE ENVIRONMENT
5.1 Ego-Free Zone: She Hits Different is built on empowerment, respect, and hard work. Bullying, aggressive behavior toward the coach, or disrespecting the facility will result in immediate termination of your session and a permanent ban from the Studio, with no refund provided.
5.2 Property: The Studio accepts no liability for the loss, theft, or damage of personal belongings brought into the training facility.
6. MEDIA, CONTENT & CONFIDENTIALITY
6.1 Social Media & Portfolio: The Studio may occasionally take photos or short videos during training to celebrate The Fighter's progress and promote the brand on social media. By agreeing to these terms, you consent to this media usage.
6.2 The Opt-Out: We respect your privacy. If you do not want to be featured on our social channels, simply inform the coach prior to your session, and you will remain strictly off-camera.
6.3 Confidentiality: Any personal struggles, mental health discussions, or private information shared with the coach during a session will remain strictly confidential and will never be shared publicly without explicit, written permission.
7. LIMITATION OF LIABILITY & RESULTS
7.1 Assumption of Risk: The Fighter acknowledges that boxing and high-intensity conditioning carry an inherent risk of physical injury. By participating, you voluntarily assume full responsibility for these risks.
7.2 No Guarantee of Results: While She Hits Different provides elite technical coaching and conditioning, physical and mental transformations require your consistent effort outside the gym. The Studio does not guarantee specific physical outcomes, weight loss, or psychological results.
7.3 Liability Cap: To the maximum extent permitted by UK law, the Studio’s total liability for any claim arising from these Services (excluding gross negligence or intentional misconduct) shall not exceed the total fees paid by The Fighter in the preceding three (3) months.
8. SEVERABILITY
If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
9. GOVERNING LAW
These Terms are governed by the laws of England and Wales. Both parties agree to submit to the exclusive jurisdiction of the English courts.
10. CONTACT
For questions regarding these boundaries or your bookings, contact the Studio at: laura@shehitsdifferent.co.uk